Refund policy

At Nivora Living, we want you to be completely 
satisfied with your purchase.

REPLACEMENT POLICY
We offer a 7-day replacement guarantee for 
defective or damaged products. To claim a 
replacement, customer must share an unboxing 
video as proof within 7 days of delivery.

NO RETURN POLICY
We do not accept returns for change of mind or 
wrong orders placed by the customer.

HOW TO CLAIM
Contact us at contact.nivoraliving@gmail.com 
or WhatsApp: 9864702026 within 7 days of 
delivery with your order number and unboxing 
video.

CASH ON DELIVERY ORDERS
For COD orders, payment is collected at the 
time of delivery. Refused deliveries will be 
noted and may affect future order eligibility.